Privacy Policy

Effective Date: January 1, 2025

Welcome to Neuravixenta, an AI education platform dedicated to advancing learning with artificial intelligence. We are located at 290 Bremner Boulevard, Toronto, ON M5V 3L9, Canada (Business ID: 845764505).

Contact us at +14163304228 or get in touch.

1. Information We Collect

We collect information you provide directly, such as:

• Account details: name, email address, and other registration data.
• Profile content: information you choose to provide for learning personalization.
• Communications: messages you send when you interact with support or peers.

We also gather data automatically when you use our platform:

• Usage data: pages viewed, features accessed, time spent.
• Device data: browser type, operating system, IP address.

2. How We Use Your Information

Your information is used to:

• Provide and maintain our services.
• Personalize your learning experience.
• Improve our platform through analytics and feedback.
• Communicate updates, offers, and platform changes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: support core platform functions.
• Performance cookies: help us understand usage patterns and improve services.
• Functionality cookies: remember preferences and settings.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect functionality.

4. GDPR and Your Rights

If you are in the European Union, you have specific rights under the General Data Protection Regulation (GDPR):

• Access: request a copy of the data we hold about you.
• Rectification: correct any inaccurate or incomplete information.
• Erasure: request deletion of your personal data where applicable.
• Restriction: limit how your data is used under certain conditions.
• Objection: object to processing based on legitimate interests or receiving communications.
• Data Portability: receive your data in a structured, commonly used format.

To exercise these rights, please contact us.

5. Data Security and Retention

We implement industry-standard measures to protect your data, including encryption and secure access controls. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Disclosure of Information

We do not sell your personal information. We may disclose data to:

• Service providers who assist with platform operations.
• Legal authorities when required by law.
• Affiliates under the same management to support our services.

7. Third-Party Links

Our platform may include links to external sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

8. Children's Privacy

Neuravixenta is not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such data, we will promptly delete it.

9. Changes to This Policy

We may update this policy to reflect changes in practices or legal requirements. The updated effective date will appear at the top.

10. Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please call +14163304228 or reach out.